Resources

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Engage users have a variety of resources available to them inside and outside of the platform. Explore the information provided here to learn more about how you can access these helpful resources directly from anywhere in Engage. Discover the many opportunities Engage empowers you to pursue within the platform and beyond.

Engage Resource Center

Need user support in Engage or have feedback about the platform to share with our team? The Engage Resource Center is your one-stop-shop that you can access from anywhere within the LMS. Explore the sections below to learn more about how to use this resource on your Engage site.

Knowledge Base

The Knowledge Base module provides quick access to Engage support articles, as well as the ability to search for relevant documentation without leaving your current location on the site.

Technical Support

The Technical Support module provides contact information for our 24/7 live support and assistance from anywhere in Engage.

Share Your Feedback

The Feedback module lists available surveys. These surveys give students and faculty the opportunity to submit specific feedback about Engage and have their voice heard.

Walkthroughs

The Walkthroughs module lists support guides that are available to users. These walkthroughs offer step-by-step training to students and faculty directly on the site for features that are widely used in Engage.

Updates

The Updates module lists any recent Engage announcements that are available to users. These updates offer additional information to students and faculty about important changes to Engage.

Wiley University Services (WUNI)

Wiley University Services is the driving force behind the complete experience Engage offers. We’ve been powering higher education for 210 years, with two decades of making online education more accessible, affordable, and outcome-focused. We work collaboratively, guiding our partners and supplying the talent, resources, and technology to help them reach their ideal learners, whether on-campus or online.

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Center for Teaching and Learning (CTL)

The Center for Teaching and Learning is a collection of articles, concepts, and ideas that provides ongoing development and support to faculty who are designing and teaching online courses. This resource serves as a community for faculty to share research, techniques, best practices, and industry trends.

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Case Studies

We’re always looking for ways to better serve our partners and their learners. That’s why we use case studies to understand the big picture and the details of our impact. Here are some real-world examples of how Engage has helped our partners do more for their learners.

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